By Phil Clements
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Additional info for Be Positive: A Guide for Managers (Better Management Skills)
We do not necessarily learn from our mistakes Not long ago I was working in my loft doing some plumbing work. One of the roof beams protrudes out into the loft space; it is hard, obvious and I hit my head on it, not once, not twice, but three times over a period of two days! I had three small scars to prove that I certainly did not learn from my first mistake. Mistakes are essentially negative and we tend not to learn best from negative experiences but positive ones. Learning from mistakes can happen but generally only with the essential ingredient of feedback or reflection.
The problem is that when managers do not see themselves as having anything to do with training, their attitude towards it is usually far from positive. In some circumstances it might actually be obstructive, by denying a member of staff a learning opportunity. Since training and personnel development are so directly linked with managing staff, let’s look at some of the ways in which being positive can be brought to bear on training. we do not necessarily learn from our mistakes Not long ago I was working in my loft doing some plumbing work.
You are unreliable’ is labelling the person, and the positive way of dealing with this would be to try to identify why the deadline was not met and any specific occasions when it has happened before. Very often a person’s failure to meet a deadline will not be entirely their own fault. Is there something you could have done to assist? Have you delegated too much responsibility? Is there any sense in which it is your fault? 4. It sounds as if the person giving this feedback is quite unused to giving praise.